Refund policy

 

Returns & Refund Policy

Last Updated: 22/6/2026

1. Eligibility

     We only accept returns if the item is defective, damaged, or incorrect.

     We do not accept returns for:

     Change of mind

     Opened or used perfumes

2. Return Window

     You must contact us within 7 days of receiving your order.

3. Proof Required

     Please provide your order number and photo/video evidence.

4. Refunds

     Approved refunds will be processed within 5–10 business days.

5. Non-Refundable Items

     Opened fragrances

     Clearance items

     Gift cards